Q: How can I place an order?
A: You can place an order directly on our website by selecting the coffee of your choice, adding it to your cart, and proceeding to checkout.
Q: Do you ship internationally?
A: Currently, we only ship within Canada, but we are working on expanding to other countries.
Q: How long does shipping take?
A: Orders are processed within 1-2 business days. Delivery times vary depending on your location
Q: Where is your coffee sourced from?
A: Our coffee is 100% Colombian and exclusively grown by women coffee farmers committed to sustainable practices.
Q: Do you offer ground coffee or whole beans?
A: We offer both whole beans and ground coffee. You can select your preferred option at checkout.
Q: How should I store my coffee?
A: To maintain freshness, store your coffee in an airtight container in a cool, dry place away from sunlight.
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods.
Q: Can I modify or cancel my order?
A: If your order hasn’t been processed yet, you can modify or cancel it by contacting us at bonitacoffeegrowers.ca
Q: Do you offer refunds or returns?
A: We accept returns for unopened products within 14 days of purchase. If you experience any issues with your order, please reach out to us.
Q: Do you offer a coffee subscription service?
A: Yes! You can subscribe to receive fresh coffee delivered to your door every month.
Q: Can I purchase BONITA coffee for my café or office?
A: Absolutely! We offer wholesale options and coffee machine rental services. Contact us for more details.
Q: How can I get in touch with you?
A: You can contact us via email at bonitacoffeegrowers.ca or through our contact form on the website.
Q: Where are you located?
A: We are based in Vancouver, Canada, but our coffee is sourced directly from Colombia.
